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By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.
Due to the large variety of in-stock, and custom ordered merchandise our shipping times may vary between shipping the same business day or up to 2 weeks for in-stock items and 4-6 weeks for custom ordered pieces.
London Canine Couture always attempts to estimate the longest possible time it would take to ship your items, therefore nearly all of the items we ship will be shipped sooner than their availability that is listed.
Please see each individual item for its shipping availability.
Please allow 1 - 5 business days for delivery time once your item has shipped.
IF YOU NEED AN ITEM URGENTLY, PLEASE CONTACT US TO DISCUSS IN STOCK ITEMS AND/OR GETTING YOUR ITEM TO YOU FASTER.
London Canine Couture always guarantees your satisfaction. If you are not 100% satisfied with your purchase simply follow the below outlined conditions. Failure to follow the outlined conditions will result in the merchandise being returned to you and void of any exchange:
• You must obtain a return authorization number before mailing your item to us. Please call 727.437.9778 to obtain this number.
• All merchandise must be returned with in 25 days (postmarked) of the date the tracking number on the package states it was delivered to your door.
• All merchandise must be returned in its original and unused condition (packing materials, brochures, etc)
• You must state the reason for your return on the original packing slip and include this with your package
• All returns are allowed a 1 time free of charge exchange. Exchanges beyond the 1 time will be subject to a $10.00 return fee. Postage to and from our facility for returns are buyer's responsibility. We urge you to measure your dog carefully before placing your order to assure accuracy.
• Returns are not allowed on: custom ID tags, or any other engraved or permanently personalized item. Bathrobes, blankets, bedding, toys, custom ordered pieces, pet carriers (due to health reasons), and clearance/sale items.
We are not responsible for your items being returned which get lost during shipping. For this reason we suggest you use a shipper which can utilize a tracking number in order to track the progress of your return.
You will be able to select from between a variety of UPS and USPS (US mail)
methods, depending upon your ship to location.
IF YOU CHOOSE USPS SHIPPING: We strongly urge you to purchase delivery confirmation. We are not responsible for items lost if you do not purchase this option at the time of checkout.
**Shipping Internationally:
Some international orders will require an additional shipping charge. If your order requires an additional charge we will contact you to obtain your approval for the added amount. Standard international Shipping and Handling Costs for all items other than beds and furniture are determined according to the total cost of your order.
**Please note: Additional charges may be assessed to international orders by your government, or shipping carriers for Taxes, Tariffs, Duties, or Brokerage fees. We are not able to predict what these charges will be and responsibility for them will be left up to the customer.**
International shipping will usually require additional shipping time.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
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